Freightliner took us in at 7:30, spent an hour and a half diagnosing our problem, and gave us the bad news. They couldn't do the wind guard because that's considered body work and they don't that, but they could do the air conditioner work. They knew what was wrong, and the name of the parts, but not the part numbers, because it came from our motorhome manufacturer (TMH), and there were no numbers on the parts. Fortunately, I knew who to call there to begin the process of finding out. Between voice mail messages and repeat phone calls, we not only got the part numbers but TMH had all but one part in stock and Freightliner had the other. We were able to get the parts overnighted to Freightliner (at almost the same price for shipping as for the parts), and work will commence Monday morning. Yeah, the parts actually arrived! But it's not going to be cheap! Unfortunately, we had to delay our trip to see Bev and John.
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